Article · Wikipedia archive · Last revised Jun 13, 2026

System Center Service Manager

System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems.

Last revised
Jun 13, 2026
Read time
≈ 1 min
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183 w
Citations
4
Source
Wikipedia ↗
System Center Service Manager
DeveloperMicrosoft
Stable release
2016 / October 2016
Operating systemMicrosoft Windows
Platformx64
TypeSystems management
LicenseTrialware
Websitewww.microsoft.com/en-us/system-center

System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems.12

Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and ITIL.

SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset.34

See also

See also

References

References

  1. JYOTHIRMAISURI. "Service Manager". docs.microsoft.com. Retrieved 2020-05-20.
  2. "System Center Service Manager Enterprise IT Software Reviews | Gartner Peer Insights". Gartner. Retrieved 2020-05-20.
  3. "System Center Service Manager – www.contoso.se". Retrieved 2020-05-20.
  4. Meyler, Kerrie; Hoecke, Kurt Van; Erskine, Samuel; Buchanan, Steven (29 October 2013). SCSM 2012 Unleashed. Pearson Education. ISBN 978-0672337079.
External links