Article · Wikipedia archive · Last revised May 31, 2026

Smarsh

Smarsh Inc. is an American AI-powered software company that develops software for communications compliance, archiving, supervision, and electronic discovery. The company provides products that are used mainly by organizations in regulated sectors, especially financial services and government.

Last revised
May 31, 2026
Read time
≈ 3 min
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773 w
Citations
32
Source
Wikipedia ↗
Smarsh Inc.
Company type
Private
IndustryFinancial services, public sector
Founded2001 (2001)
FounderStephen Marsh
Headquarters851 SW 6th Ave #800,
Portland, Oregon
,
United States
Area served
Worldwide
Key people
ProductsArchiving software
RevenueIncrease$111.4 million (2018 1)
Number of employees
623 (2019 1)
ParentK1 Investment Management 2
Websitehttp://www.smarsh.com

Smarsh Inc. (stylized as smarsh) is an American AI-powered software company that develops software for communications compliance, archiving, supervision, and electronic discovery.345 The company provides products that are used mainly by organizations in regulated sectors, especially financial services and government.6

Smarsh uses its “software as a service" (SaaS) platform to manage cloud-based messages across 100+ channels, including email, social media, mobile/text messaging, web and voice channels. It works with governance and supervision, enabling organizations to manage risk while capturing, retaining and archiving records.45

History

The company was founded in Brooklyn, New York in 2001.7 The founder, Stephen Marsh, believed that the financial industry needed a better way to archive, store, and regulate its data as regulations required.8 In 2004, the company relocated its headquarters to Portland, Oregon.9

In 2012, Quest Software, which owned 60% of Smarsh, was sold to Dell Computer.9 In 2013, Dell sold its stake to California investment firm Toba Capital.9

In 2018, K1 Investment Management acquired Actiance and merged with Smarsh shortly after.10

In 2020, Kim Crawford Goodman joined Smarsh as their new CEO.11

In 2024, Smarsh entered a five-year strategic agreement with Amazon Web Services to develop generative AI offerings for financial services.12 In 2025, Amazon Web Services named Smarsh as its “Vertical Technology Partner of the Year”.13

Acquisitions

Smarsh was founded in 2001 and initially focused on email archiving before expanding into web archiving, mobile and voice capture, cybersecurity, and AI-assisted surveillance through a series of acquisitions.

Date Acquisition Added value Reference
2008 CentraScan Email management service 8
2008 Financial Visions Inc. Website compliance 8
2008 iNation, LLC Financial CRM 8
2012 Perpetually Web archiving 14
2015 Presensoft Cloud-based instant message archiving 15
2016 MobileGuard Mobile communication monitoring and retention 3
2017 Cognia Improve Smarsh’s voice communication capabilities for mobile and landline devices 16
2018 Actiance K1 Investment Management acquired Actiance Inc. and merged with Smarsh 10
2020 Digital Reasoning Natural language processing and machine learning application, was added to Smarsh’s portfolio to expand AI-driven analysis and risk detection services 17
2020 Entreda Integrated cybersecurity risk and compliance management software and services 18
2021 Privva Cybersecurity risk assessment platform, integrated with Entreda 19
2022 Digital Safe Archiving and risk management portfolio from Micro Focus 20
2024 TeleMessage Archives Signal conversations 21
2025 CallCabinet AI voice recording and cloud analysis software 4
References

References

  1. "Smarsh Profile". Inc.com. Retrieved September 13, 2019.
  2. Miller, Ron (15 November 2017). "Two Compliance Companies Merge to Build a $100M Firm". TechCrunch. Retrieved September 13, 2019.
  3. Spencer, Malia (December 8, 2016). "Smarsh Beefs Up Mobile Archiving Abilities". Portland Business Journal. Retrieved April 8, 2017.
  4. "Smarsh Acquires CallCabinet to "Transform" AI-Powered Voice Compliance in Customer Experience". CX Today. February 4, 2025. Retrieved May 14, 2026.}
  5. "Smarsh Introduces Groundbreaking Text Message Archiving Solution for Federal Government". Corporate Compliance Insights. July 1, 2020. Retrieved May 14, 2026.
  6. "Company Overview". Bloomberg Business. Retrieved April 8, 2017.
  7. Rogoway, Mike (June 13, 2013). "Smarsh, An Archivist for the Information Age". Oregon Live. Retrieved April 8, 2017.
  8. Earnshaw, Aliza (April 20, 2008). "Smarsh expects to double revenue to $10M". Portland Business Journal. Retrieved April 8, 2017.
  9. Rogoway, Mike (November 5, 2013). "Dell Sells its Majority Stake in Smarsh to Investment Fund Toba Capital". Oregon Live. Retrieved April 8, 2017.
  10. "Smarsh to merge with Actiance in bid to become a $100M compliance powerhouse". SiliconANGLE. 2017-11-15. Retrieved 2024-12-05.
  11. "Smarsh Welcomes Kim Crawford Goodman as New Chief Executive Officer". Smarsh. Retrieved 2025-06-24.
  12. "Smarsh and AWS Strengthen Partnership with New 5-Year Agreement". AWS. Retrieved May 14, 2026.
  13. Andrew Somera (December 1, 2025). "Announcing the 2025 Geo and Global AWS Partners of the Year". AWS. Retrieved May 14, 2026.
  14. Cook, Jordan (May 16, 2012). "Smarsh Acquires Former TC50 Finalist Perpetually, Founder Thanks NY Tech Scene". TechCrunch. Retrieved April 8, 2017.
  15. Spencer, Malia (February 4, 2015). "Smarsh Buys Houston-Based Archiving Firm". Portland Business Journal. Retrieved April 8, 2017.
  16. Spencer, Malia (17 August 2017). "Smarsh buys London voice archiving firm". Portland Business Journal. Retrieved 5 December 2024.
  17. Davis Janowski (November 10, 2020). "Smarsh to Acquire AI Pioneer Digital Reasoning". Wealth Management. Retrieved May 14, 2026.
  18. "Smarsh acquires cybersecurity compliance and risk analytics firm Entreda". SiliconANGLE. 2020-05-21. Retrieved 2024-12-05.
  19. Davis Janowski (November 1, 2021). "Smarsh Subsidiary Entreda Acquires Privva". Wealth Management. Retrieved May 14, 2026.}
  20. Joyce Wells (November 4, 2021). "Smarsh acquires Digital Safe product line from Micro Focus". KM World. Retrieved May 14, 2026.}
  21. "Smarsh Completes Acquisition of TeleMessage, Extends Communications Compliance Leadership". Smarsh. Retrieved 2024-02-29.