JoAnn Hackos

JoAnn T. Hackos is a lecturer, consultant, and author of a number of books about technical communication.¹

Hackos was the founder of the Center for Information-Development Management (CIDM) and is the president emeritus of Comtech Services in Denver, Colorado.²³ She is also a fellow and past president of the Society for Technical Communication. She is a member of the IEEE Standards Association and active in the ISO SC7 Working Groups that is developing standards for information developers. She is the co-author of the standards on content management and information-development management.

Hackos is considered an expert in the fields of content management and information design,⁴ with some of her work in the fields being described as "groundbreaking."⁵

Hackos was also an early and vocal advocate of the single source publishing idea.⁶ She was instrumental in founding the OASIS DITA Standards Committee.⁷

• A Practical Guide to XLIFF with Bryan Schnabel and Rodolfo Raya (XML Press, 2015)
• Information Development, Managing your Documentation Projects, Portfolio, and People (Wiley 2006)
• Content Management for Dynamic Web Delivery (Wiley 2002)
• Managing Your Documentation Projects (Wiley 1994)
• Standards for Online Communication (Wiley 1997)
• User and Task Analysis for Interface Design (Wiley 1998)
• Introduction to DITA: Second Edition' (Comtech Services 2011)

• 2013 - Horace Hockley Award, Institute of Scientific and Technical Communicators (United Kingdom)⁸
• 2003 - Rigo Award, Association for Computing Machinery's Special Interest Group on the Design of Communication⁹
• 2000 - Alfred N. Goldsmith Award for Distinguished Contributions to Engineering Communication Institute of Electrical and Electronics Engineers Professional Communication Society¹⁰