

Double Diamond is a design process model popularized by the British Design Council in 2005.1 The process was adapted from the divergence-convergence model proposed in 1996 by Hungarian-American linguist Béla H. Bánáthy.23 The two diamonds represent a process of exploring an issue more widely or deeply (divergent thinking) and then taking focused action (convergent thinking).4 It suggests that, as a design method, the design process should have four phases:5
- Discover: Understand the issue, rather than assuming its nature: speak to and spend time with people who are affected by the issue, to find out which problems are common among users. It is critical to start from the issue you aim to address, and not from the solution you wish to use.
- Define: With insight gathered from the discovery phase, distill the information, identify chains of cause-and-effect, and define the problem. This requires both differentiating and synthesizing the challenges faced by many users, to outline the problem space and appreciate its complexity.
- Develop: Come up with different solutions to the clearly defined problem, seeking inspiration from elsewhere and co-designing with a range of different people and specialties. Approaching a problem with a variety of strategies accesses creative solutions which may not be apparent to those experienced in one particular field.
- Deliver: Test different solutions at a small scale, and iterate and improve the solutions which address users' needs. Reject solutions that do not work, or cannot scale up to practical application.
To celebrate 20 years of the Double Diamond in 2023, the Design Council released a visual representation under an open license and created a Mural template.67
The Double Diamond model is used in design education, and has been adapted to provide additional details for following the model, along with suggesting the iterative nature to design between each diamond.89
References
References
- "Eleven lessons. A study of the design process" (PDF). Design Council. Retrieved 2 December 2022.
- Banathy, Bela H. (1996). Designing Social Systems in a Changing World. Springer US. p. XV, 372. ISBN 978-0-306-45251-2.
- Möller, Ola (9 January 2015). "The Double Diamond". MethodKit Stories. Archived from the original on 21 December 2022. Retrieved 3 September 2019.
- "What is the framework for innovation? Design Council's evolved Double Diamond". Design Council. Archived from the original on 26 September 2019. Retrieved 6 April 2021.
- "The Double Diamond design process, explained step-by step | Discover, define, develop & deliver". BiteSize Learning. Retrieved 2026-06-12.
- "From humble beginnings to a cornerstone of design language". Design Council. Archived from the original on 11 May 2023. Retrieved 11 May 2023.
- "Double Diamond template". Mural.co. Retrieved 11 May 2023.
- Nychka, John A. (8 January 2019). "The Materials Paradigm and the Double Diamond Design Model". ERA. doi:10.7939/r3-yfk8-e528. Retrieved 23 January 2025.
- Nychka, John A.; Hibbard, Glenn D. (2021). "3.3 Teaching materials engineering through embodied cognition". In Roberts-Smith, Jennifer; Ruecker, Stan; Radzikowska, Milena (eds.). Prototyping across the Disciplines: Designing Better Futures. Bristol: Intellect Books. pp. 208–242. ISBN 9781789381801.