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Accesso

Accesso Technology Group PLC is a publicly listed technology company based in Berkshire, England. Accesso has 9 offices across the world, and serves 1000 venues, providing ticketing, point of sale, virtual queuing, distribution and guest experience management services.

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Jun 1, 2026
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Accesso Technology Group PLC
FormerlyLo-Q
Company type
Public
LSE: ACSO
Industryleisure, cultural, entertainment, theme park, technology
PredecessorThe Tellurian Devices Company, accesso
FoundedAugust 2000 (2000-08) (Lo-Q)
FounderLeonard Sim
Headquarters
Berkshire
,
England
Number of locations
4 Offices Worldwide
Area served
Worldwide
Key people
Steve Brown (CEO), Andrew Jacobs (CCO), Fern MacDonald (CFO), Bill Russell (Non-Executive Chairman)
Servicesticketing, virtual queuing, guest management, eCommerce, access control, reserved seating, box office ticketing, point of sale ticketing, online ticketing, global ticketing distribution
RevenueIncrease US$118.7 million (2018)1: 3 
Increase US$88.2 million (2018)1: 3 
Increase US$25.1 million (2018)1: 3 
Total assetsDecrease US$257.5 million (2018)1: 55 
Total equityIncrease US$181.5 million (2018)1: 55 
Number of employees
  • Decrease 406 Seasonal (2018, avg monthly number)1: 79 
  • Increase 518 Non-seasonal (2018, avg monthly number)1: 79 
Divisionsaccesso LoQueue
accesso Passport
accesso ShoWare
accesso Siriusware
Ingresso
The Experience Engine (TE2)
SubsidiariesLocated in Europe and North America and Australia
Websitewww.accesso.com

Accesso Technology Group PLC (formerly Lo-Q) is a publicly listed technology company based in Berkshire, England.2 Accesso has 9 offices across the world, and serves 1000 venues, providing ticketing, point of sale, virtual queuing, distribution and guest experience management services.3

History

Accesso was established around 2000, and entered bankruptcy almost immediately. The company then reemerged in 2007.4

In 2012, Lo-Q PLC acquired the Lake Mary, Florida-based company, Accesso LLC, for US$22 million.56 At the time, Lo-Q focused on developing ride-reservation systems for theme parks, while accesso focused on online and mobile ticket sales software and the management of online ticket stores.5 Tom Burnet was the CEO of Lo-Q and retained this role after the merger.57 Accesso's CEO and owner Steve Brown joined the board of the new company and became the COO of North American operations.5

In November 2013, Lo-Q was renamed accesso to reflect the company's operations.8 In December 2013, accesso acquired for US$12 million Taos, New Mexico-based ticketing and point-of-sale software provider Siriusware.9 On 10 November 2014, accesso acquired VisionOne and their ShoWare ticketing product, a cloud-based ticket sales product.10 On 30 March 2017, accesso acquired Ingresso,10 a global distribution system for entertainment ticketing. Later in 2017, the company acquired The Experience Engine (TE2),11 a guest experience management company.12

In 2014, the company began via a three-year partnership with a South Korean consulting firm.6

Products

A Qbot at Mirabilandia in Italy source ↗

Accesso has products for ticketing, virtual queuing, distribution, guest experience and point of sale.

Accesso'a LoQueue Virtual Queuing13 was introduced in 2001 and allows guests to wait in virtual lines as opposed to physical ones. Products for virtual queuing include the Qbot (retired), Qband (retired), Qsmart, and Prism.14 Several patents have been registered for their concepts.151617

Accesso's Passport ticketing suite18 is used by venues including Six Flags1920 and Palace Entertainment.21 In 2015, Merlin Entertainments Group signed a long-term agreement with accesso.22

The company's Siriusware ticketing & point of sale23 provides guest management, ticketing, e-commerce and point-of-sale for venues and attractions. Accesso's ShoWare live entertainment ticketing24 is cloud-based ticket sales software.24

References

References

  1. "2018 Annual report and financial statements". 7 May 2019 – via Companies House Register.
  2. Whiterow, Philip (29 March 2012). "Lo-Q in the fast lane as new products come on stream". Proactive Investors Australia. Archived from the original on 31 March 2012. Retrieved 11 April 2012.
  3. Accesso Technology Group. "About Us". Retrieved 23 November 2020.
  4. "Insights: Riding a rollercoaster with Accesso". TheTicketingBusiness News. 7 June 2019. Retrieved 4 March 2020.
  5. Garcia, Jason (6 December 2012). "Local park ticketing firm sold for $22M". Orlando Sentinel. Orlando, Florida. p. A10 – via Newspapers.com.
  6. Pedicini, Sandra (14 August 2014). "Lake Mary firm moves into South Korean theme parks". Orlando Sentinel. Orlando, Florida. p. A12 – via Newspapers.com.
  7. Pedicini, Sandra (24 November 2014). "Reservation-only rides in the works?". Orlando Sentinel. Orlando, Florida. p. D3 – via Newspapers.com.
  8. "Lo-Q is now "accesso"". The Wall Street Journal (Press release). 12 November 2013. Retrieved 15 November 2013.
  9. Clarke, Sara K.; Garcia, Jason (9 December 2013). "Accesso buys Siriusware". Orlando Sentinel. Orlando, Florida. p. D3 – via Newspapers.com.
  10. Accesso (31 May 2017). "**accesso** acquires VisionOne, Worldwide, Ltd". accesso Technology Group plc. Retrieved 31 May 2017.
  11. "accesso acquire software specialist The Experience Engine TE2". Blooloop. Retrieved 4 March 2020.
  12. "**accesso** Announces Plan To Acquire The Experience Engine (TE2)". accesso Technology Group. Retrieved 4 March 2020.
  13. "accesso LoQueue Virtual Queuing System". accesso Technology Group. Retrieved 2 December 2022.
  14. "Products -accesso LoQueue". Your Guide. Retrieved 11 April 2012.
  15. US 6529786, Sim, Leonard, "Queue management system", published 22 May 1997, assigned to Maria N. Von Buhr and Chad Rapp 
  16. US 2008080445, Bayne, Christopher; Butler, Christopher; Sim, Leonard, "Reservation Management System and Method", published 3 April 2008 
  17. US 2010277276, Bayne, Christopher; Butler, Christopher; Sim, Leonard, "System For Regulating Access to a Resource", published 4 November 2010 
  18. "accesso Passport Online Ticketing System". accesso Technology Group. Retrieved 2 December 2022.
  19. "Cedar Fair chooses accesso to drive e-commerce platform". Amusement Today. 27 October 2011. Retrieved 15 November 2013.
  20. "Mission Admission". Park World Magazine. 28 January 2009. Archived from the original on 5 January 2011. Retrieved 15 November 2013.
  21. "Kernels – September 2012". Park World Magazine. 7 September 2012. Archived from the original on 19 October 2013. Retrieved 15 November 2013.
  22. accesso (31 May 2017). "Merlin Entertainments Selects **accesso** as its Exclusive Global..." accesso Technology Group. Retrieved 31 May 2017.
  23. "accesso Siriusware Point of Sale Ticketing…". accesso Technology Group. Retrieved 2 December 2022.
  24. "accesso ShoWare Box Office Event Ticketing…". accesso Technology Group. Retrieved 2 December 2022.