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Behavioral Signals is an American artificial intelligence company specializing in speech analytics and emotion recognition technologies. Founded in 2016 and headquartered in Los Angeles, California, the company develops AI-driven solutions for conversational analysis, behavioral profiling, and deepfake detection.1
Overview
Behavioral Signals was founded in 2016 by a team including Shri Narayanan, a professor at the University of Southern California.12 The company emerged from research in speech processing and affective computing. In 2020, Behavioral Signals was recognized as a "Cool Vendor" in AI for customer analytics by Gartner.34
The company's technology analyzes vocal patterns to detect emotional states and behavioral cues in speech.56 Its AI-Mediated Conversations (AI-MC) platform applies machine learning to optimize human interactions. Behavioral Signals has participated in several academic challenges, including the INTERSPEECH computational paralinguistics challenge and the SemEval sentiment analysis competition.76
Products and services
Behavioral Signals offers:
- Emotion recognition AI for customer service applications
- Deepfake detection technology8
- Behavioral profiling through voice analysis
- Custom AI solutions for enterprise clients9
Recognition
- Multiple awards in the INTERSPEECH computational paralinguistics challenge
- SemEval/NAACL Twitter sentiment analysis challenge winner (2016)
References
References
- Timeso, The Washington. "U.S. military intelligence officials eye AI strategy to ensure machines don't take charge". The Washington Times. Retrieved November 20, 2025.
- "Tapping Artificial Intelligence for Global Development – THISDAYLIVE". Retrieved November 20, 2025.
- Insights, StartUs (June 25, 2020). "5 Top Emerging Affective Computing Solutions Impacting the Industry". StartUs Insights. Retrieved November 20, 2025.
- "2020 Noonies Awards: Official Winners of The Internet Now Declared | HackerNoon". noonies.tech. Retrieved November 20, 2025.
- "Rana Gujral on Teaching AI to Be Sympathetic and Even "Predict Human Intent"". TechTheLead. March 1, 2022. Retrieved November 20, 2025.
- "Integrating Voice AI into Customer Comms with Rana Gujral, Behavioral Signals". www.money2020.com. Retrieved November 20, 2025.
- Hernandez, Daniela; Strong, Jennifer (June 14, 2018). "How Computers Could Make Your Customer-Service Calls More Human". Wall Street Journal. ISSN 0099-9660. Retrieved November 20, 2025.
- Motumi, Mpiletso (May 12, 2020). "Emotion technology is the future of AI". IOL. Retrieved November 20, 2025.
- "Rana Gujral Bio | Conference 2020". www.stonybrook.edu. Retrieved November 20, 2025.